discoverypainting.com.au dispatches physical goods by Australia Post and/or other reputable courier companies.
We offer Free Local Pickup for the Perth Area only between the hours of 9am till 4 pm Monday to Friday. You will be sent an email to confirm when the order is ready for pick up. A copy of your order confirmation will be required to collect your order.
Deliveries are processed promptly only upon receipt of full payment this usually being between 1-3 business days
If an order is placed on a Friday afternoon after 12pm then delivery will be dispatched on a Monday morning once payment is showing.
You will receive a confirmation email when your order is dispatched
If you are located in a remote or purchase goods that are very heavy or bulky, delivery price may vary. In some cases we may contact you regarding this.
If delivery is urgent then please call 08 9303 2638 and we will make every effort to get the order ready for dispatch that day.
Delivery may take between 2 and 14 days, depending on the delivery option and area to be delivered too.
Delivery times are only estimates.
We will not be liable to you for any delay in delivery how so ever arising. You are responsible for ensuring the correct shipping information is provided, we will not be liable to you if you provided to us incomplete or incorrect shipping information. You will be liable for any fees incurred as a result of incomplete or incorrect shipping information. If the parcel is returned to us as undeliverable, a $14.00 return fee will apply, and a reshipping fee will apply. This fee will be dependent of your shipping area.
Damaged or lost orders should be resolved with Australia Post or the courier company directly. We are not responsible for goods that are damaged in transit or not received but we will do our best to help you in this situation.
Replacement of damaged or lost items is made at the discretion of discoverypainting.com.au.